Technical Support

Technical Support

Technical Support

Tech SupportYou can select and use Silent Call products with complete confidence. All Silent Call products are covered under our 5-year guarantee and are supported by our technical service team.

If you have a question or concern about the application, operation or performance of any Silent Call product, call us toll-free at (800) 572-5227 (voice or TTY) or email us at Friendly, knowledgeable advice awaits your inquiry. Of course, our product manuals are also an excellent source for information.

Silent Call Limited Warranty

Silent Call Products are warranted to be free of defects in material and workmanship (except batteries) for up to five years from the date of purchase. This warranty is limited to free repair or replacement when the product is shipped prepaid to:

Silent Call® Communications Corporation
5095 Williams Lake Road
Waterford, Michigan 48329

This warranty is void when damage is caused by misuse, neglect, fire, excessive heat, water, or by improper installation or operation. Silent Call will not be responsible for the cost of parts or labor and/or service charges which are performed by others.

To obtain warranty service, call us toll-free at (800) 572-5227 (voice or TTY) or email us at

After this warranty expires, Silent Call will repair or replace any Silent Call product for a fixed cost.

Silent Call Product Manuals

Product manuals can be found on individual product pages, and may be downloaded immediately at no charge.